Refund and Returns Policy

Refund and Returns Policy for Comfeet Footwear.

At Comfeet Footwear, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward refund and returns policy to make the process as smooth as possible. Please review the following guidelines:

  1. Eligibility for Returns:

We accept returns for most items within 24hours of the purchase date.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Some items, such as perishable goods, gift cards, and downloadable software, are exempt from being returned.


  1. Initiation of Returns:

To initiate a return, please contact our customer service team at support@Comfeetfootwear.com within the specified return period.
Provide your order number, the reason for the return, and any relevant details about the product condition.


  1. Return Process:

Once your return request is approved, we will provide you with instructions on how to return the item.
Please securely package the item and ship it back to the address provided.
You are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.


  1. Inspection and Refund:

Upon receiving the returned item, our team will inspect it to ensure it meets the return eligibility criteria.
If the return is approved, we will process a refund to your original method of payment within a reasonable timeframe.
Refunds may take several business days to reflect in your account, depending on your bank or payment provider.


  1. Exchanges:

We do not offer direct exchanges for returned items. If you wish to exchange an item for a different size, color, or variant, please initiate a return as outlined above and place a new order for the desired item.
6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos or a detailed description of the issue.
We will work with you to arrange a replacement or refund, depending on the circumstances.
7. Non-Returnable Items:

Certain items are non-returnable, including perishable goods, personalized items, and downloadable software.
Clearance or sale items may also be non-returnable unless they are defective or damaged upon receipt.
8. Change of Mind:

If you simply change your mind about a purchase and wish to return it, a restocking fee may apply.
Please refer to the specific product listing or contact our customer service team for more information.
Contact Us:

If you have any questions or concerns about our refund and returns policy, please don’t hesitate to reach out to us at support@Comfeetfootwear.com We are here to assist you and ensure a positive shopping experience with Comfeet Footwear.

By making a purchase on our website, you acknowledge and agree to abide by the terms of this Refund and Returns Policy. Thank you for choosing Comfeet for your shopping needs.

 

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